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Elements and Performance Criteria

1. Research material
   • Identify and describe the topic of the report
   • Determine the sources of information
   • Collect and organise information appropriate to the task
2. Evaluate information
   • Confirm that information collected is relevant and sufficient to provide a full report
   • Seek clarification where information is unclear or difficult to understand and seek assistance if required
   • Obtain additional information where available information is inadequate
   • Assess information for its validity and reliability and organise into a suitable form to aid decision making
   • Confirm that conclusions drawn from relevant information are based on reasoned argument and appropriate evidence
3. Produce a document
   • Use language that is applicable to the task and audience
   • Organise the document logically, and confirm it is structured and balanced according to purpose, audience and context
   • Format the document
   • Confirm that conclusions reached reflect the stated objectives of the report
   • Complete preparation within the specified timeframe
   • Follow enterprise and work health and safety requirements and procedures
4. Deliver a verbal presentation
   • Confirm language is applicable to the task and audience
   • Use concise and well presented support materials are used in oral presentations
   • Allocate sufficient time to allow clear presentation of the desired topic
   • Deliver verbal presentation is delivered within a specified time

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

identify the purpose of the report and verify it with the client

conduct research and compile information

draw conclusions from research supported by reasoned argument and supporting information

make recommendations if required and reference to information and conclusions

produce a correctly formatted report document that uses appropriate language and terminology, is arranged in a logical order, and provides details on information sources and consultation

use industry standard terminology.

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Knowledge Evidence

The candidate must demonstrate knowledge of:

information and research sources

report structure and presentation

public presentation techniques and approaches.

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